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***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Monday, November 30, 2015

The Monk Moment for Entrepreneurs & Start-Up Champs

***I Dedicate this post to all my Startup & Entrepreneur friends***
The Monk Moment - Many great entrepreneurs have had a moment when they have lost everything. Monks create this situation intentionally through "Vairagya" when they give up all money and possessions. Many entrepreneurs end up in the same situation unintentionally. 
Elon Musk lost $180M and was in debt in 2008. Seven years later, he's worth $13 billion, but he'd be ready to risk it all again. Steve Jobs lost his entire Apple fortune by 1994, betting it on NeXT and Pixar. In 1995 everything turned around, he sold NeXT to Apple, Pixar to Disney and he passed away an icon. Walt Disney mortgaged away his entire fortune in the 1950s to build Disneyland, against everyone's advice. He too went from giving up everything to becoming a legend. Each bet everything material they had on something invisible - their purpose and vision.
Monks call the state that comes after giving up everything "Moksha" which means liberation from the illusion. We're not alive until we know what we'd die for.
I'm not saying great entrepreneurs are monks, but they do have 'monk moments' when they lose everything.
Many of the greatest entrepreneurs unintentionally find themselves in this state by betting everything on their dream. Maybe you're in this place right now. It is a place of pure power. When you have nothing to lose, you have infinite potential.
That is provided you don't focus on what you've lost, but on everything you have to gain. That's when everything turns around. As Walt Disney said "I don't make movies to make money. I make money to make movies".
That's the paradox of entrepreneurs having a 'near-death' experience where they lose it all. Steve Jobs wrote:
“Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life.
Almost everything--all external expectations, all pride, all fear of embarrassment or failure--these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.
No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet, death is the destination we all share. No one has ever escaped it, and that is how it should be, because death is very likely the single best invention of life. It's life's change agent. It clears out the old to make way for the new.
There was a man who had four sons. He wanted his sons to learn not to judge things too quickly. So he sent them each on a quest, in turn, to go and look at a pear tree that was a great distance away. The first son went in the winter, the second in the spring, the third in summer, and the youngest son in the fall. When they had all gone and come back, he called them together to describe what they had seen.
The first son said that the tree was ugly, bent, and twisted. The second son said no it was covered with green buds and full of promise.
The third son disagreed; he said it was laden with blossoms that smelled so sweet and looked so beautiful, it was the most graceful thing he had ever seen.
The last son disagreed with all of them; he said it was ripe and drooping with fruit, full of life and fulfillment.
The man then explained to his sons that they were all right, because they had each seen but only one season in the tree’s life.
He told them that you cannot judge a tree, or a person, by only one season, and that the essence of who they are and the pleasure, joy, and love that come from that life can only be measured at the end, when all the seasons are up.
If you give up when it’s winter, you will miss the promise of your spring, the beauty of your summer, fulfillment of your fall.
Don’t let the pain of one season destroy the joy of all the rest.
Don’t judge life by one difficult season.
Persevere through the difficult patches and better times are sure to come sometime or later.
What mission is so important to you, that you'd be ready to clear out the old and make way for your new?
Wishes for a Monky week ahead. 
DC*

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