Welcome Message

***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Saturday, May 24, 2014

My eBook " Everday CX Champion" Published in US and India

Dears,

Glad to announce that   digital copy of my eBook "Everyday CX Champion" is officially published and available for sale

Indian Edition @ Pothi.com /  Rs.399 


US Edition @ Fast Pencil / $ 7

  


Few Highlights of Everyday CX Champion

·         1400 Pages, 260 Chapters - The Must know CRM and CX Strategies
·         One stop point to know all  great tactics you must use to implement CRM/CX solutions
·         All you want to know about Cloud Computing, MDM, BI, Big-data and Predictive Analytics
·         Last but not the least some Inspiring motivational articles

Hope you will enjoy it . Thank you for all the support and encouragement


DC*


Friday, January 3, 2014

Enjoying the routine with Creative Mindset and Habitual super productive everyday

Dears,


It’s time to stop blaming our surroundings and start taking responsibility. While no workplace is perfect, it turns out that our gravest challenges are a lot more primal and personal. Our individual practices ultimately determine what we do and how well we do it. Specifically, it’s our routine (or lack thereof), our capacity to work proactively rather than reactively, and our ability to systematically optimize our work habits over time that determine our ability to make ideas happen. Only by taking charge of your day-to-day can you truly make an impact in what matters most to you. I urge you to build a better routine by stepping outside of it, find your focus by rising above the constant cacophony, and sharpen your creative prowess by analysing what really matters most when it comes to making your ideas happen.

We tend to overestimate what we can do in a short period, and underestimate what we can do over a long period, provided we work slowly and consistently. A small daily task, if it be really daily, will beat the labours of a spasmodic Hercules. Over the long run, the unglamorous habit of frequency fosters both productivity and creativity.

You’re much more likely to spot surprising relationships and to see fresh connections among ideas, if your mind is constantly humming with issues related to your work. When I’m deep in a project, everything I experience seems to relate to it in a way that’s absolutely exhilarating. The entire world becomes more interesting. That’s critical, because I have a voracious need for material, and as I become hyper aware of potential fodder, ideas pour in. By contrast, working sporadically makes it hard to keep your focus. It’s easy to become blocked, confused, or distracted, or to forget what you were aiming to accomplish.

Creativity arises from a constant churn of ideas, and one of the easiest ways to encourage that fertile froth is to keep your mind engaged with your project. When you work regularly, inspiration strikes regularly.Step by step, you make your way forward. That’s why practices such as daily writing exercises or keeping a daily blog can be so helpful. You see yourself do the work, which shows you that you can do the work. Progress is reassuring and inspiring; panic and then despair set in when you find yourself getting nothing done day after day. One of the painful ironies of work life is that the anxiety of procrastination often makes people even less likely to buckle down in the future.

I’ve learned as I’ve grown up, such as: “It’s the task that’s never started that’s more tiresome,” “The days are long, but the years are short,” and “Always leave plenty of room in the suitcase.” One of my most helpful Secrets is, “What I do every day matters more than what I do once in a while.”Day by day, we build our lives, and day by day, we can take steps toward making real the magnificent creations of our imaginations

Everybody who does creative work has figured out how to deal with their own demons to get their work done. Tactics are idiosyncratic. But strategies are universal, and there are a lot of talented folks who are not succeeding the way they want to because their strategies are broken. The strategy is simple, I think. The strategy is to have a practice, and what it means to have a practice is to regularly and reliably do the work in a habitual way. There are many ways you can signify to yourself that you are doing your practice. The notion that I do my work here, now, like this, even when I do not feel like it, and especially when I do not feel like it, is very important. Because lots and lots of people are creative when they feel like it, but you are only going to become a professional if you do it when you don’t feel like it. And that emotional waiver is why this is your work and not your hobby.

Manage Your Day-to-Day goes on to explore such facets of the creative life as optimizing your idea-generation, defying the demons of perfectionism, managing procrastination, and breaking through your creative blocks, with insights from 
magnificent minds

Happy New Year and Wishing you More & Most of Life

DC*