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***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Tuesday, June 4, 2013

Unlock the Leader in You

Dears,

I believe we are all natural born leaders, but have been deprogrammed along the way. As children, we were natural leaders - curious and humble, always hungry and thirsty for knowledge, with an incredibly vivid imagination; we knew exactly what we wanted, were persistent and determined in getting what we wanted, and had the ability to motivate, inspire, and influence everyone around us to help us in accomplishing our mission. So why is this so difficult to do as adults? What happened?

Then many of us got hit with the institutionalized formal education known as college or university. Unfortunately, the traditional educational system doesn’t teach students how to become leaders; it teaches students how to become polite order takers for the corporate world. Instead of learning to become creative, independent, self-reliant, and think for themselves, most people learn how to obey and intelligently follow rules to keep the corporate machine humming. Today most of us want to follow and very few of us want to lead. Leadership is not a designation it is a privilege to do more. An effective leader creates Leaders not followers. There is leader in every one of us just waiting to be unleashed but we would never let him come out if you want to be follower forever. So first believe that you can lead it doesn’t matter who you are and where you are at this point of life.

Developing the Leader in you to live your highest life, then, requires a process of unlearning by self-remembering and self-honoring. Being an effective leader again will require you to be brave and unlock the door to your inner attic, where your childhood dreams lie, going inside to the heart. I have listed few pointers for you to consider in your leadership journey.

Leadership starts with Humility. To be a highly successful leader, you must first humble yourself like a little child and be willing to serve others. When you are humble, you become genuinely interested in people because you want to learn from them. And because you want to learn and grow, you will be a far more effective listener, which is the #1 leadership communication tools. When people sense you are genuinely interested in them, and listening to them, they will naturally be interested in you and listen to what you have to say.

SWOT Yourself. SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats. Start by listing all your Strengths including your accomplishments. Then write down all your Weaknesses and what needs to be improved. Make sure to include any doubts, anxieties, fears, and worries that you may have. These are the demons and dragons guarding the door to your inner attic. By bringing them to conscious awareness you can begin to slay them. Then proceed by listing all the Opportunities you see available to you for using your strengths. Finally, write down all the Threats or obstacles that are currently blocking you or that you think you will encounter along the way to achieving your dreams.

Live with Passion. Regardless of how busy you are, always take time to do what you love doing. Being an alive and vital person vitalizes others. When you are pursuing your passions, people around you cannot help but feel impassioned by your presence. This will make you a charismatic leader.

Dream Big. If you want to be larger than life, you need a dream that is larger than life. Small dreams won’t serve you or anyone else. It takes the same amount of time to dream small than it does to dream big. So be Big and be Bold! Write down your One Biggest Dream. The one that excites you the most and pursue it every day, come what may.

Vision. Without a vision, we perish. If you can’t see yourself winning that award and feel the tears of triumph streaming down your face, it is unlikely you will be able to lead yourself or others to victory. Visualize what it would be like accomplishing your dream. See it, smell it, taste it, hear it, feel it in your gut.

Endurance .Victory belongs to those who want it the most and stay in it the longest. Now that you have a dream, make sure you take consistent action every day. I recommend doing at least 5 things every day that will move you closer to your dream.

Honor Your Word. Every time you break your word, you lose power. Successful leaders keep their word and their promises. You can accumulate all the toys and riches in the world, but you only have one reputation in life. Your word is gold. Honor it.

Get a Mentor. Find yourself a mentor. Preferably someone who has already achieved a high degree of success in your ecosystem. Don’t be afraid to ask. You've got nothing to lose. Learn everything you can from their lives and model some of their successful behaviors.

Be Yourself. Use your relationships with mentors as models or reference points to work from, but never copy or imitate them like a parrot. Everyone has vastly different leadership styles. History books are filled with leaders who are soft-spoken, introverted, and quiet, all the way to the other extreme of being out- spoken, extroverted, and loud, and everything in between. A quiet and simple Gandhi made a great difference as a leader and not necessarily you need to be extrovert and outspoken.


Give. Finally, be a giver. Leaders are givers. By giving, you activate a universal law as sound as gravity: life gives to the giver, and takes from the taker. The more you give, the more you get. If you want more love, respect, support, and compassion, give love, give respect, give support, and give compassion. Be a mentor to others. Give back to your community. As a leader, the only way to get what you want, is by helping enough people get what they want first

Regard
DC*