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***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Friday, January 6, 2017

Hitachi's City Data Exchange for Smart Cities

A Smart City Data Exchange project from the stable of Hitachi Consulting India Team. The majority of the development work for this project was done out of our India Development centre @ Hyderabad,Pune and Bangalore. Cheers to our City Data Exchange Team. Check this news article published in HINDU
www.thehindu.com/news/cities/Hyderabad/hyderabad-software-for-smart-city-plans-of-copenhagen/article9015489.ece  Hitachi Consulting had built an innovative smart city data exchange platform for the city of Copenhagen. The project will contribute to Copenhagen’s ambitious goal of becoming the first carbon neutral city in 2025. It will also help improve quality of life for the citizens as well as bring new business opportunities to the city.The platform is supported by the Copenhagen Municipality, CLEAN (a Danish clean-tech cluster), the Capital Region and a consortium of other partners. The objective is to take a further step beyond the existing open data platforms by developing a citywide marketplace for the purchase and sale of data between all sorts of users in the market. This marketplace is called the City Data Exchange and is the first of its kind to deliver and integrate public and private data at one place. In this way it will be possible for big established companies, small and medium-sized companies, start-up companies, universities and the public sector to collaborate by consolidating more diverse sources of information. This will meet the complex challenges within sustainability and quality of life.
The City Data Exchange will make it possible to purchase, sell and share a broad range of data types between all kinds of users in a city – citizens, public institutions and companies. As a way to demonstrate how data from the City Data Exchange could be used in applications, Hitachi Consulting team developed two applications:
  • Journey Insight, which helps citizens in the region to track their transportation usage over time and understand the carbon footprint of their travel
  • Energy Insight, which allows both households and businesses to see how much energy they use. Both are set for public launch later this year.
To know more check this link https://citydataexchange.com/
Yours truly,
DC*
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