Welcome Message

***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Friday, May 31, 2013

6 Pillars of Happiness & Success

Dears,

Few years back I used to look at every challenge as a problem and today every problem I see as an opportunity. What many of us lack the most is bravery when our businesses are confronted with profound transformations. Most of us find excuses not to face reality. We just try to manage the way through the storm, hoping that good times will come back and business will go back to the good old “normal”. When actually we should take bold measures and think in a radically new way about the future of our industry.

I've had the great fortune to have absorbed, and continue to absorb, some priceless gems. From the bottom of my heart, I thank the many people that have had a positive influence in my life and for those that continue to do that right now. For many years I pondered over to understand what makes me happy and successful. Finally, I realized that happiness within and making others successful really makes you successful. So, packaged together I can sum up the 6 Pillars for success and happiness:
1: Follow your dreams. Follow your passion. Love what you do. Believe you can achieve. Plan it out and decide on your action steps to make the dream become a reality. Take the steps and set the wheels in motion.
2: When faced with a tough decision, be prepared to listen to positive and loving guidance from those around you who may have seen a positive step that you may have missed or a consideration you may have chosen to ignore as not relevant. These people are your guardian angels. They are a true gift of kindness.
3: On the other side there are people that are your advice monsters. Don't pay attention to negative and unhelpful comments such as, you'll never make it, it's for people that know people, you’ll never get the opportunity, you’ll be banging your head against a brick wall, etc. These people may mean well, but generally they are reflecting their own insecurities and self-limiters on to you. Ask yourself, what have they done and what are they doing with their own lives? Are they a role model for me?
4: If someone in authority says, “No, you can't do that!” acknowledge the reason they give as to why and then invest time into looking at other options that may not have been noticed or realized before, by you or the person in authority. Where there’s a will, there’s a way and if something is so strong in your heart and is a true passion and a real goal, then more often than not it is meant to be and a path will be revealed.
5: Consistently treat people with genuine respect and embrace them with faith .You'll be amazed at how even those who at first may have appeared uninterested, unhelpful, obstinate and a real jobsworth, will be very willing to help you out. Stand your ground, be bold, be loving, respectful and always polite and you will see how many closed doors start to open up for you. Doors will open that you didn't even know were there.
6: Always have an open mind and a hungry for innovation < Stay Hungry Stay Foolish >. Always aim to raise your game. How can I be better? How can I work smarter? How can I be more impact full  How can I be kinder? How can I be more caring? Never stop taking on new learning, new reading, new professional development and training. The day we do that we start to stand still. If we choose to stand still it goes without saying that many around us will keep moving forwards. This means, in essence, that the minute you stand still you start to go backwards.

Enjoy the ride :-) I welcome below your thoughts, observations and experiences.
Love
DC*

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