Welcome Message

***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Friday, May 31, 2013

6 Pillars of Happiness & Success

Dears,

Few years back I used to look at every challenge as a problem and today every problem I see as an opportunity. What many of us lack the most is bravery when our businesses are confronted with profound transformations. Most of us find excuses not to face reality. We just try to manage the way through the storm, hoping that good times will come back and business will go back to the good old “normal”. When actually we should take bold measures and think in a radically new way about the future of our industry.

I've had the great fortune to have absorbed, and continue to absorb, some priceless gems. From the bottom of my heart, I thank the many people that have had a positive influence in my life and for those that continue to do that right now. For many years I pondered over to understand what makes me happy and successful. Finally, I realized that happiness within and making others successful really makes you successful. So, packaged together I can sum up the 6 Pillars for success and happiness:
1: Follow your dreams. Follow your passion. Love what you do. Believe you can achieve. Plan it out and decide on your action steps to make the dream become a reality. Take the steps and set the wheels in motion.
2: When faced with a tough decision, be prepared to listen to positive and loving guidance from those around you who may have seen a positive step that you may have missed or a consideration you may have chosen to ignore as not relevant. These people are your guardian angels. They are a true gift of kindness.
3: On the other side there are people that are your advice monsters. Don't pay attention to negative and unhelpful comments such as, you'll never make it, it's for people that know people, you’ll never get the opportunity, you’ll be banging your head against a brick wall, etc. These people may mean well, but generally they are reflecting their own insecurities and self-limiters on to you. Ask yourself, what have they done and what are they doing with their own lives? Are they a role model for me?
4: If someone in authority says, “No, you can't do that!” acknowledge the reason they give as to why and then invest time into looking at other options that may not have been noticed or realized before, by you or the person in authority. Where there’s a will, there’s a way and if something is so strong in your heart and is a true passion and a real goal, then more often than not it is meant to be and a path will be revealed.
5: Consistently treat people with genuine respect and embrace them with faith .You'll be amazed at how even those who at first may have appeared uninterested, unhelpful, obstinate and a real jobsworth, will be very willing to help you out. Stand your ground, be bold, be loving, respectful and always polite and you will see how many closed doors start to open up for you. Doors will open that you didn't even know were there.
6: Always have an open mind and a hungry for innovation < Stay Hungry Stay Foolish >. Always aim to raise your game. How can I be better? How can I work smarter? How can I be more impact full  How can I be kinder? How can I be more caring? Never stop taking on new learning, new reading, new professional development and training. The day we do that we start to stand still. If we choose to stand still it goes without saying that many around us will keep moving forwards. This means, in essence, that the minute you stand still you start to go backwards.

Enjoy the ride :-) I welcome below your thoughts, observations and experiences.
Love
DC*

Saturday, May 4, 2013

"Quotes that will change your Life"

Dears,

One thing that always helps me through the ups and downs is to connect with some of the greatest minds. Below are just a few of my favorite quotes:

1. “The best way to predict the future is to create it.”
- Peter Drucker
2. “Winners never quit and quitters never win.”
- Vince Lombardi
3. “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
4. “My biggest motivation? Just to keep challenging myself. I see life almost like one long University education that I never had — everyday I’m learning something new.”
- Richard Branson
5. “Every time you state what you want or believe, you’re the first to hear it. It’s a message to both you and others about what you think is possible. Don’t put a ceiling on yourself.”
- Oprah Winfrey
6. “It’s fine to celebrate success but it is more important to heed the lessons of failure.”
- Bill Gates
7. “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
- Warren Buffett
8. “One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.”
- Jeff Bezos
9. “I have not failed. I’ve just found 10,000 ways that won’t work.”
- Thomas Edison
10. “Logic will get you from A to B. Imagination will take you everywhere.”
- Albert Einstein
11. “As long as you’re going to be thinking anyway, think big.”
- Donald Trump
12. “Success is walking from failure to failure with no loss of enthusiasm.”
- Winston Churchill
13. ”Genius is 1% inspiration, and 99% perspiration.”
- Thomas Edison
14. “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.”
- Mark Twain
15. “The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.”
- Vince Lombardi
16. “If you cannot do great things, do small things in a great way.”
- Napoleon Hill
17. “I don’t know the key to success, but the key to failure is trying to please everybody.”
- Bill Cosby
18. “Success is not what you have, but who you are.”
- Bo Bennet
19. “Entrepreneurship is living a few years of your life like most people won’t so you can spend the rest of your life like most people cant.”
20. “To win without risk is to triumph without glory.”
21. “Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great.”
22. “There is only one success- to be able to spend your life in your own way.”
23. “Whatever the mind can conceive and believe, the mind can achieve.”
24. “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.”
25. “What is not started will never get finished”
26. “When you cease to dream you cease to live.”
27. “Formal education will make you a living; self-education will make you a fortune.”
28. “The most valuable thing you can make is a mistake- you can’t learn anything from being perfect.”
29. “A leader is one who knows the way, goes the way, and shows the way.”
30. “The function of leadership is to produce more leaders, not more followers.”
31. “Choose a job that you like, and you will never have to work a day in your life.”
32. “Your most unhappy customers are your greatest source of learning.”


Hope you got your dose of inspiration, Now aspire to Inspire

Regards
DC*