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I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
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Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Saturday, May 12, 2012

Our Oracle Collaborate 2012 experience



Dears,
It gives me immense pleasure to share our experience during Oracle Collaborate 2012.  So what is this event all about?  Collaborate is ONE event that delivers the full spectrum of Oracle Technology and Applications education that you need to boost results and drive efficiency all year long . What collaborate offer is the Technology and Applications Forum for the Oracle Community that is  brought to you by three leading users groups– the Independent Oracle Users Group (IOUG), the Oracle Applications Users Group (OAUG) and Quest International Users Group (Quest).You also get an opportunity to connect  with a global network of more than 3,000 business applications and database software users, solutions providers, consultants, developers and representatives from Oracle Corporation to share real-world experiences, participate in top-quality training and gain insights to obtain greater value from your technology investments .The COLLABORATE 12 — OAUG Forum is designed for and by users to deliver dynamic sessions featuring tips, techniques and best practices for:

•Oracle Fusion: Implementations, case studies, navigating the differences between Fusion and your current environment
•E-Business Suite (R12): Application roadmaps, upgrade tips, case studies and useful methodology; information to help with reimplementation vs. upgrade decisions; 11i to R12 decision-making
•EPM, OBIEE and Hyperion: Introduction to Oracle financials; how to use HCA; taking EPM to new levels with Oracle Hyperion Data Relationship
•The latest insights on the Siebel and PeopleSoft product families.

We are fortunate to have 4 papers from Hitachi Consulting GDC were chosen by Oracle product experts to present in the collaborate forum.

Session Details
Speakers
Is Cross-Docking A Viable Option In Distribution Requirement Planning (DRP) Setup?
Phani Tamarapalli
Oracle Process Manufacturing(OPM) 12 Upgrade in a Complex Global Environment
Rajender Yaski
Oracle Customer Hub Data Stewardship; Data Governance Best Practices
Dinesh Chandrasekar
Oracle R12 Upgrade –Executive Session
Samir Rathore

These sessions were well received and we could get a very positive response from the attendees and aroused healthy discussion on the topics during the session. The collaborate is not just about presentations and demos, It’s also about networking, picking some cool stuffs from exhibitor and cooling your heals in casinos and responsible drinking bars. The more important aspect is you will get to know how the likeminded individual and corporate planning their year ahead, what are their priorities, focus area, marketing wiz plan. There are also good number fun events in some exhibitor’s booth. We also had the privilege of our customers accompanying us for the dinner and got to meet some IT Stalwarts from our HCC US office.

Overall COLLABORATE 2012 was AMAZING! All in all, a wonderful learning opportunity and a chance to get some new perspectives on how to handle/accomplish our objectives. Well done! This was my second COLLABORATE experience. I felt my time was well spent and that I derived much of value from the experience

DC*

2 comments:

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