Welcome Message

***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Saturday, May 14, 2011

Hitachi Consulting ( HCC ) Customer & Channel Solutions (CCS) Practice



HCC CCS Leaders

Dave Sheridan


Vice President, Oracle CRM Practice Leader

dsheridan@hitachiconsulting.com
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Dinesh Chandrasekar

Practice Director CRM & MDM CoE

mailto:dinesh.chandrasekar@hitachiconsulting.com


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Mychal Manie

Director, Specialized Services - Oracle CRM Practice

mmanie@hitachiconsulting.com
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Mitch Glaser

Senior Manager, Consulting Services Oracle CRM Practice

mglaser@hitachiconsulting.com

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Susan Tweedy


Director of Business Development, National Oracle Alliance Director and CRM Sales Leader

stweedy@hitachiconsulting.com

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Loving P&C
DC*
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