Welcome Message

***Hearty Welcome to Customer Champions & Master Minds ***

I believe " Successful CRM/CXM " is about competing in the relationship dimension. Not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier--sustainable--relationship over the long haul.
Thank You for visiting my Blog , Hope you will find the articles useful.

Wishing you Most and More of Life,
Dinesh Chandrasekar DC*

Saturday, May 24, 2014

My eBook " Everday CX Champion" Published in US and India

Dears,

Glad to announce that   digital copy of my eBook "Everyday CX Champion" is officially published and available for sale

Indian Edition @ Pothi.com /  Rs.399 

http://pothi.com/pothi/book/ebook-dinesh-chandrasekar-dc-everyday-cx-champion-0

US Edition @ Fast Pencil / $ 7

http://www.fastpencil.com/publications/6706-Everyday-CX-Champion
  


Few Highlights of Everyday CX Champion

·         1400 Pages, 260 Chapters - The Must know CRM and CX Strategies
·         One stop point to know all  great tactics you must use to implement CRM/CX solutions
·         All you want to know about Cloud Computing, MDM, BI, Big-data and Predictive Analytics
·         Last but not the least some Inspiring motivational articles

Hope you will enjoy it . Thank you for all the support and encouragement


DC*


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